Gold Coast Business News – 20 November 2012

Fun approach to Finance is the key

Fostering a fun business environment has brought high spirits to the staff and clients of Hall Finance and Insurance Group (HFI).

The Queensland financial services company, headquartered in Labrador, not only makes a concerted effort to attract and retain quality staff, but also promotes teamwork.

“We want to ensure that staff are engaged and happy and work together as a team to ensure that we will retain these staff into the future”, says founder Roy Hall.

“We now have a full complement of staff, which we have been able to retain and engage to ensure sales targets and cross sold referrals are met and exceeded.”

HFI has also held a client-engagement movie night for more than 100 top clients at the Robina Event Cinemas. The event attracted 10 corporate sponsorships in the gold, silver and bronze categories.

“In addition, we partnered with the Friedreich Ataxia Research Association to raise funds for the nervous system disease,’ says Roy Hall.

The strategy has paid off with the company increasing turnover by 10 per cent in fiscal 2012 to $2.2million.

Ensuring that staff members remain engaged, committed and motivated has been a main key goal over the last 12 months for Hall and his general manager of operations.

They have implemented a new customer relationship management system and published a 14 page corporate brochure with a focus on staff culture and processes.